At Lilla garnbutiken, we focus on the environment and sustainability. Therefore, the packages are sent in paper bags or cartons that can be used again and can be recycled as paper packaging. We pack in as small packages as possible to avoid transporting air.
Are you unsure whether your order can be packed in our small box with the dimensions 30x20x6 cm and can therefore often be delivered in the letterbox? Feel free to get in touch and we will test pack! info@lillagarnbutiken.se
At the moment, we only ship goods within the EU, but contact us if you want your package delivered to another country and we will certainly sort it out.
Read more about International shipping here .
Free shipping
You get free shipping within Sweden when you shop for at least SEK 800. Then we send with DHL Ombud or Postnord Goods that are delivered to your door regardless of whether you are at home or not. Do not choose this option if you cannot receive your package when it arrives, we are not responsible for the package after Postnord has marked the package as delivered. Read more about the different shipping options under the heading "Shipping options"
If you shop over SEK 1,500, you can no longer choose Postnord Goods, but will instead be offered DHL Ombud. You can choose which DHL agent you want the package to go to.
Shipping options
Postcodes with postmen are left in the letterbox, next to the letterbox or at the front door. Delivery time is 1-3 days. Please note that Postnord has removed the option for this to be delivered to an agent. Only in cases where Postnord assesses that accessibility is very poor will the package be handed over to an agent. This means that it is important that you can receive your package when it arrives. If you don't want it to be left outdoors on the ground, you can hang a bag on the mailbox and Postnord will leave the package there.
Lilla garnbutiken is not responsible for packages after Postnord has marked the package as delivered.
DHL Agent
Your package is delivered to the DHL agent you have chosen. Delivery time is 1-3 days. Remember to pick up your package within the time it is with the agent, otherwise there may be extra charges for you as a customer.
How fast do we ship?
We try to send your package the same or next business day. After that, it takes 1-3 weekdays with PostNord and DHL before the package is with you.
Sometimes our warehouse shows errors, for example it could be that the yarn is in different color baths, and then we will contact you.
Pick up in store
The small yarn shop is located in Torslanda on Hisingen in Gothenburg. Local customers have the opportunity to pick up the order from us at Lilla garnbutiken free of charge. Select this option when you place the order and we will contact you when your order is ready for collection (usually the same day within our opening hours).